Big Lots Interview Questions (Tips to Help You Succeed)

Gear up for success at your Big Lots interview with our in-depth guide to top interview questions. Navigate the dynamic world of retail with strategic insights and example responses tailored for Big Lots. Click now to confidently ace your interview and secure your position in the exciting and diverse retail landscape of Big Lots!

Preparing for a job interview can be nerve-wracking, but with the right guidance, you can boost your chances of success. Big Lots is a popular retail company that offers various job opportunities, and if you’re applying for a position there, it’s essential to be well-prepared. In this article, we will discuss some common Big Lots interview questions and provide tips to help you ace your interview.

Researching Big Lots: Why It’s Important

Before delving into the interview questions, it’s crucial to understand the company you’re applying to. By researching Big Lots, you can demonstrate your genuine interest in the company and its values. Take the time to explore their website, learn about their products and services, and familiarize yourself with their mission and vision. This knowledge will not only impress your interviewer but also help you answer questions more effectively.

15 Common Interview Questions for Big Lots

Now, let’s dive into some common interview questions you may encounter when applying for a job at Big Lots:

1. Can you tell me about yourself?

This question is often asked at the beginning of an interview. Use this opportunity to provide a brief overview of your professional background, highlighting relevant skills and experiences.

2. Why do you want to work at Big Lots?

Here, the interviewer wants to understand your motivation for applying to Big Lots specifically. Talk about what attracts you to the company, such as its reputation, values, or opportunities for growth.

3. What do you know about Big Lots and its products?

As mentioned earlier, researching Big Lots is essential. Use your knowledge to discuss the company’s products, such as furniture, home decor, and other household items.

4. How would you handle a difficult customer?

This question assesses your customer service skills. Provide an example of a situation where you successfully resolved a challenging customer issue and explain the steps you took to achieve a positive outcome.

5. How do you prioritize tasks when faced with multiple deadlines?

Working in a retail environment often requires multitasking. Discuss your approach to prioritization, such as creating a to-do list, assessing urgency, and effectively managing your time.

6. Tell me about a time when you had to deal with a team conflict. How did you handle it?

This question evaluates your ability to handle interpersonal conflicts. Provide an example of a situation where you successfully resolved a conflict within a team, highlighting your communication and problem-solving skills.

7. How do you stay motivated in a fast-paced work environment?

Working in retail can be demanding, so it’s important to showcase your ability to thrive in a fast-paced setting. Discuss your strategies for staying motivated, such as setting goals, maintaining a positive mindset, and seeking challenges.

8. How do you handle stressful situations?

Working in retail can be stressful at times. Describe your approach to managing stress, such as taking deep breaths, practicing mindfulness techniques, or seeking support from colleagues or supervisors.

9. What would you do if you noticed a coworker stealing?

This question assesses your integrity and ethics. Explain that you would report the incident to your supervisor or the appropriate authority, ensuring that you prioritize maintaining a fair and honest work environment.

10. How do you handle difficult or demanding customers?

Showcase your customer service skills by describing a situation where you successfully dealt with a difficult or demanding customer. Emphasize your ability to remain calm, listen actively, and find a satisfactory solution.

11. How would you handle a situation where a coworker didn’t do their fair share of work?

This question evaluates your teamwork skills. Explain that you would address the issue directly with your coworker, discussing the impact of their actions and finding a solution together. If necessary, you would involve a supervisor or manager.

12. Tell me about a time when you went above and beyond for a customer.

Highlight your dedication to customer satisfaction by sharing a specific example of a time when you went above and beyond to assist a customer. Discuss the steps you took and the positive outcome that resulted from your efforts.

13. How do you handle constructive criticism?

Show that you are open to feedback and eager to learn and grow. Describe a situation where you received constructive criticism, explaining how you used it to improve your skills or performance.

14. How do you handle working in a team with diverse personalities?

Working in a team often requires collaborating with individuals who have different personalities and working styles. Discuss your ability to adapt and appreciate diverse perspectives, emphasizing your strong communication and teamwork skills.

15. Do you have any questions for us?

Always have a few questions prepared to ask the interviewer. This shows your interest in the role and the company. Ask about the company culture, opportunities for growth, or any specific challenges the team may be facing.

Additional Interview Tips

Here are some additional tips to help you succeed in your Big Lots interview:

  • Research the role: Familiarize yourself with the job description and requirements of the position you’re applying for. This will allow you to tailor your answers to align with the role.
  • Practice your answers: Prepare responses to common interview questions and practice them with a friend or family member. This will help you feel more confident and articulate during the actual interview.
  • Dress professionally: Dress appropriately for the interview, opting for business casual attire. This will demonstrate your professionalism and respect for the opportunity.
  • Arrive early: Aim to arrive at least 10-15 minutes before your scheduled interview time. This will give you a chance to compose yourself and make a positive first impression.
  • Show enthusiasm: Display your genuine enthusiasm for the role and the company throughout the interview. Smile, maintain eye contact, and engage actively with the interviewer.
  • Ask for feedback: After the interview, consider sending a follow-up email thanking the interviewer for their time and asking for feedback on your performance. This shows your commitment to continuous improvement.


Preparing for a Big Lots interview can be challenging, but with the right strategies and knowledge of common interview questions, you can increase your chances of success. Remember to research the company, practice your answers, and showcase your skills and experiences confidently. Good luck!

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